I am seeing a lot of email this weekend from students asking questions 
about software and VSE systems. In an effort to relieve student 
frustration, we have prepared some documentation for use with your 
classes and/or to be inserted in your syllabi. One document, “Student 
Welcome” is a brief introduction to some of the services our department 
offers to our students and might help the students find answers to their 
questions more rapidly. You can find the latest version of this document at:


The second document, located at:


contains some suggested wording on various topics to be inserted in your 
course syllabus. Please select those that are relevant to your course(s) 
and insert or forward to your students as needed for your courses. We 
hope this will reduce the number of emails we get from students who need 
help with locating resources or instructions.


Jonathan Goldman                    Volgenau School of Engineering
Director of Computing Resources            George Mason University
(703) 993-3506                         4400 University Dr. MSN 4A3
fax  (703) 993-3977                         Fairfax, VA 22030-4444