Hi,

I am seeing a lot of email this weekend from students asking questions about software and VSE systems. In an effort to relieve student frustration, we have prepared some documentation for use with your classes and/or to be inserted in your syllabi. One document, “Student Welcome” is a brief introduction to some of the services our department offers to our students and might help the students find answers to their questions more rapidly. You can find the latest version of this document at:

http://labs.vse.gmu.edu/uploads/FacultyFAQ/StudentWelcome.pdf

The second document, located at:

http://labs.vse.gmu.edu/uploads/FacultyFAQ/SyllabiTexts.pdf

contains some suggested wording on various topics to be inserted in your course syllabus. Please select those that are relevant to your course(s) and insert or forward to your students as needed for your courses. We hope this will reduce the number of emails we get from students who need help with locating resources or instructions.

Jonathan

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Jonathan Goldman                    Volgenau School of Engineering
Director of Computing Resources            George Mason University
(703) 993-3506                         4400 University Dr. MSN 4A3
fax  (703) 993-3977                         Fairfax, VA 22030-4444