Please follow the instructions below to ensure continued access to your Mason email account.
Diane St. Germain
Diane St. Germain
Coordinator, Graduate Academic Programs
Biology, Biosciences, Bioinformatics
George Mason University
10900 University Blvd., MS 5B3
Manassas, VA 20110
Phone (703) 993-4263, Fax (703) 993-8976
On the evening of Sunday, February 2, 2014, Microsoft will begin the second part of its scheduled upgrade to the MASONLIVE student accounts (e-mail and
Preparing for the Upgrade
Students have been asked to verify their mobile device (e.g., iPhone, tablet, etc.) and desktop client (Outlook 2010, Outlook 2011, MacMail, etc.) set-up to ensure they can continue to access their account through these methods after the upgrade. Instructions are provided for them on the MASONLIVE website - http://masonlive.gmu.edu/tutorial-mail-on-your-smartphone.html
The Upgrade Process and Duration
The process to upgrade all student accounts is expected to take up to two weeks to complete. Individual students may encounter periods of intermittent service disruptions during the time Microsoft upgrades their account; however, messages will continue to be delivered throughout the upgrade.
Please visit the MASONLIVE Overview/Upgrade Information Page – http://masonlive.gmu.edu/overview.html for news and additional information about this upgrade.
Questions? Problems? Contact:
ITU Support Center
Innovation Hall, Room 233
Office: (703) 993-8870
Fax: (703) 993-3347
[log in to unmask]
Submit a Request: http://itservices.gmu.edu/forms/submit-request.cfm
NOTE: Never give out your Patriot Pass Password or any other personal information via e-mail. We will never ask you for this information in an e-mail. If you are unsure, please contact the ITU Support Center.