Dear Students, Please follow the instructions below to ensure continued access to your Mason email account. thank you, Diane St. Germain Diane St. Germain Coordinator, Graduate Academic Programs Biology, Biosciences, Bioinformatics George Mason University 10900 University Blvd., MS 5B3 Manassas, VA 20110 Phone (703) 993-4263, Fax (703) 993-8976 From: ANNOUNCE04-L [mailto:[log in to unmask]] On Behalf Of ITU Support Center Sent: Thursday, January 23, 2014 5:12 PM To: [log in to unmask]<mailto:[log in to unmask]> Subject: MASONLIVE STUDENT Accounts Upgrade Begins 2/2/2014 On the evening of Sunday, February 2, 2014, Microsoft will begin the second part of its scheduled upgrade to the MASONLIVE student accounts (e-mail and calendar). Preparing for the Upgrade Students have been asked to verify their mobile device (e.g., iPhone, tablet, etc.) and desktop client (Outlook 2010, Outlook 2011, MacMail, etc.) set-up to ensure they can continue to access their account through these methods after the upgrade. Instructions are provided for them on the MASONLIVE website - http://masonlive.gmu.edu/tutorial-mail-on-your-smartphone.html The Upgrade Process and Duration The process to upgrade all student accounts is expected to take up to two weeks to complete. Individual students may encounter periods of intermittent service disruptions during the time Microsoft upgrades their account; however, messages will continue to be delivered throughout the upgrade. Please visit the MASONLIVE Overview/Upgrade Information Page - http://masonlive.gmu.edu/overview.html for news and additional information about this upgrade. Questions? Problems? Contact: ITU Support Center Innovation Hall, Room 233 MSN 5D5 Office: (703) 993-8870 Fax: (703) 993-3347 http://itservices.gmu.edu [log in to unmask]<mailto:[log in to unmask]> @MasonITServices Submit a Request: http://itservices.gmu.edu/forms/submit-request.cfm NOTE: Never give out your Patriot Pass Password or any other personal information via e-mail. We will never ask you for this information in an e-mail. If you are unsure, please contact the ITU Support Center.