Hi Thomas.  Other people can respond as they see fit, but I think you  
will find that we have a very good reputation for getting back very  
fast, particularly with well-constructed questions that we can answer  
easily!  You'll find that I respond to a lot of the questions myself,  
mostly because I know the system well (for obvious reasons :-).

BTW, if you're doing ABM biological systems, Steven Saul ([log in to unmask] 
) is on the list and has been stress-testing MASON with gigantic  
simulations of fish populations.  What he's doing is on the outer  
bounds of MASON's capabilities because the populations are so huge, so  
he might be a good person to talk to.

Sean

On Jun 22, 2010, at 5:45 PM, Tomas Puelma wrote:

> I'm evaluating MASON to do my research in modeling biological  
> systems with
> ABMs. I'm liking a lot MASON over other simulation tools I've seen,  
> but I'm a little
> concerned with the support. So, I wanted to ask... how is it?
>
> For what I see, there are few messages and participation in this  
> mailing list. Is
> there any developer or member of the MASON proyect actively seeing and
> answering the users questions? Are the responses quick?
>
> I think support its a key element when using a tool/library like  
> this, so I'm really
> hoping the support here is good, because, like I said, I'm liking  
> MASON features a
> lot.