I wanted to pass on some tips based on recent conversations with various 
faculty & staff and with the campus email group:

1. Some faculty copy and paste class email lists from PatriotWeb into 
the "to" box on email. This will not work with either Outlook or the 
Outlook Web Application (OWA) because the PatriotWeb list is separated 
by commas and Outlook will only take a list with semicolons. Other than 
using an editor to replace the commas with semicolons, the simplest 
solution is to send class email through Blackboard. Within the class, 
select Tools, then "Send Email", and then select "To all users".  They 
are checking on whether this can be changed in Banner but that will take 
some time.

2. If you are mixing clients using IMAP and Exchange options, you may 
find that your "sent" mail is in two different folders. Exchange clients 
(web interface, Outlook, iPhone, & iPad, etc.) store sent email in the 
"Sent Items" folder. IMAP clients (Thunderbird, etc.) give you a choice 
but default to "Sent". Avoid confusion over sent email by changing the 
setting in your IMAP client(s) to the same (Sent Items) folder and move 
the mail over.

3. The new email system will not allow email to be sent with a "from" 
address different from the address used to log in to the system. If you 
are using generic accounts, you will have to set up a new connection to 
use for sending. Please call (3-1515) or email ([log in to unmask]) if 
you need help with this.

More later as the questions roll in.

Jonathan

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Jonathan Goldman                    Volgenau School of Engineering
Director of Computing Resources            George Mason University
(703) 993-3506                         4400 University Dr. MSN 4A3
fax  (703) 993-3977                         Fairfax, VA 22030-4444