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September 2021

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Subject:
From:
Lisa Hatt <[log in to unmask]>
Reply To:
MarcEdit support in technical and instructional matters <[log in to unmask]>
Date:
Tue, 7 Sep 2021 13:21:17 -0700
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On 8/19/2021 2:08 PM, Terry Reese wrote:

> This means the installer has gotten something out of sync.  The easiest way
> to fix it is to repair the installation.

I tried (via Control Panel > Programs > Uninstall/Change) but something 
seems to be very wrong with the UI drawing. The first window has what 
looks like a button, but the button is blank. Not knowing what it would 
do, I didn't click it and instead just tried to close the window, upon 
which I was asked whether I wished to cancel MarcEdit 7.5... 
("installation" I suppose would be the next word, but it runs off the 
frame of the window). Clicking No, I then get a "Modify, Repair, or 
Remove installation" window, but the UI elements are mangled and I can't 
effectively interact with them. See attached screenshots.

I updated to 7.5.95 today and while I did not see the same "Problem with 
shortcut" error during the install, the behavior of getting an installer 
progress meter when MarcEdit is launched via opening a .mrc/.mrk persists.

Am I reduced to completely uninstalling and reinstalling, here?

> On Thu, Aug 19, 2021, 4:40 PM Lisa Hatt <[log in to unmask]> wrote:
> 
>> a message window pops up with a
>> red x-in-circle icon, title "Problem with Shortcut", reading "This
>> action is only valid for products that are currently installed." ...
>> However, now any time the MarcEditor is launched by opening a .mrc or
>> .mrk file (not if I click it from the main MarcEdit window), I briefly
>> see an installer progress meter "Please wait while Windows configures
>> MarcEdit 7.5 ... Gathering required information..."

-- 
Lisa Hatt
Cataloging | De Anza College Library
[log in to unmask] | 408-864-8459

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